Acmena is delighted to announce that Senior Human Factors Consultant, Justin Drinkwater, will present at the 2023 Conference on Railway Excellence (CORE).

Held in Melbourne on 19-21 June, the conference is one of the biggest rail events in the Australian rail industry calendar, with over 100 industry experts selected to present on a range of topics from signalling to major project innovations.

In his paper, ‘The Challenge of Deploying COTS Products into Australian Railways’, Justin explores the use Commercial Off The Shelf (COTS) products in the development of rail systems, and the integration challenges involved in using generic products in such a complex and diverse technological environment.

Offering a means of better understanding each system component through a shared language, Justin proposes that the SHELL model provides Australian rail operators with a solution to making it easier to use ‘plug-and-play’ systems in complex change projects.

“There are many examples of great ideas becoming famous failures, especially when we attempt to create generational change with technology upgrades,” said Justin.

“I am excited to share how using foundational human factors tools can help to maximise the chance of project success, and to foster a holistic and shared understanding of complex socio-technical systems”.

Justin joins Acmena Principal Systems Assurance Consultant, Andy Gabler, who will be presenting from 2:20-3:00pm on Tuesday 20 June. Justin’s presentation is scheduled for 10:30-11:00am on Wednesday 21 June. For more information on the event head to the CORE 2023 website:

Justin is a human factors specialist with over 14 years’ experience in the transport, infrastructure and health sectors. Currently engaged on Transport for New South Wales’ Digital Systems Program – Systems Integrator, Justin has extensive experience in the development and integration of human factors programs into safety-critical processes and projects for large-scale organisations.

Experienced in user-centred design processes, Justin has expertise in utilising training, task and behavioural analysis processes in the development of safer, more efficient workplaces. He also has considerable experience in conducting primary research and the modernisation of safety management systems, in addition to assurance processes and incident investigation.

Related Content: Justin Drinkwater Profile

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