Sydney Metro - Western Sydney Airport
Acmena provides human factors integration services for the Sydney Metro - Western Sydney Airport rail line.
Challenge
The Sydney Metro – Western Sydney Airport project involves the construction of six stations, two tunnels, stabling and maintenance facilities and a 23km metro line between St Marys and Aerotropolis. Acmena was engaged by the SMEC-ARUP Design JV to provide human factors integration (HFI) support for the detailed design of the Stations, Systems, Trains, Operations and Maintenance package.

Approach
Acmena collaborated with HF specialists from partner organisations to develop a method that aligned with the existing HF Integration Plan and ensured that the appropriate level of HF was applied to each design package. Where detailed analysis was required, an HF checklist was deployed to ensure the design was adequately assessed and complied with key standards, guidelines and requirements. As the line services the Western Sydney Airport, it was also critical to ensure that the design incorporated HF considerations specific to airport passengers in addition to standard commuters.
Outcome
The project successfully integrated HF into the design of all six stations, the stabling and maintenance facility and two operations centres, ensuring all HF and safety design issues had been addressed at the end of the detailed design phase. The program resulted in key design changes to accommodate passengers with luggage. Improvements to the tunnel evacuation walkways were also made.

Profile
- Cost: Confidential
- Start: 2024
- Finish: 2025
- Client: SMEC-Arup Design Joint Venture
- Objective: Support the delivery of various design packages for the Sydney Metro – Western Sydney Airport Stations, Systems, Trains, Operations and Maintenance project
- Services provided: Human Factors Integration
Related Content: Human Factors Services
Insight: Human Factors Systems Framework
Expertise
Human Factors Integration