With over 16 years’ experience spanning rail, defence, healthcare, water and manufacturing, she brings a broad and deeply grounded capability to complex projects where the interaction between people, technology and organisational systems is central to safety and performance.

Grace consistently applies a sociotechnical systems lens — recognising that safety outcomes in complex environments depend on the interplay of people, tools, tasks, organisational structure and culture. Her practical toolkit spans Human Factors Integration (HFI), workload analysis, task analysis, human reliability assessment, HAZOP, OpsCon development, Model-Based Systems Engineering (MBSE), requirements derivation, RAM modelling and participatory stakeholder workshops. She is equally at home working with frontline operators, design engineers and executive stakeholders, and brings structured facilitation skills that help organisations translate complex human factors findings into actionable design and process improvements.

As a versatile engineer, Grace offers a broad range of expertise. She is currently contributing to the ETCS Level 2 integration strategy across South East Queensland on behalf of the Department of Transport and Main Roads, where she is responsible for the systems engineering management plan and the approach to supporting seamless technical, operational and maintenance integration.

She also led human factors integration for Queensland Rail’s Station Transformation and Accessibility Regional Refresh (STARR) program, including early HF assessment, HFI planning and issues register management for Bundaberg Station, in compliance with the Disability Standard for Accessible Public Transport (DSAPT) and AS7470 HFI in Rail Engineering standards.

Grace also led a Virtual Reality trial for the Department of Transport and Planning (Victoria), evaluating pedestrian behaviour at level crossings to assess the effectiveness of signage options, usability and decision-making under distraction. Other recent engagements include a HAZOP-based human factors assessment for a proximity detection system fitted to heavy plant machinery, and a comprehensive human factors and safety management review for a light rail Safety Management System, aligning the operator’s standards with National Rail Safety Laws, ONRSR guidelines, and best-practice human factors governance.

Related Content: 

• Case Study – Human Factors Risk Assessment – Yarrawonga Weir
• Case Study – Human Factors Analysis – Level Crossing VR Trial
• Case Study – Human Factors Analysis – Proximity Detection System
• Services – Human Factors 

 

Specialises in:

• Human Systems Integration
• Systems Engineering
• Human Factors