Keryn is a recognised expert in embedding human factors into the full lifecycle of complex, safety-critical engineering projects — from specification and procurement through to design, implementation, and operational readiness.

Her technical expertise spans Human Factors Integration Plan development and implementation, human error analysis, interface design, task and workload analysis, safety risk assessment and non-technical skills training. Her rail systems knowledge covers signalling – including ETCS – train control, rolling stock, stations, control systems, platform screen doors, wayfinding and signage, and passenger information systems.

Keryn is currently the Human Factors Lead on the Cross River Rail – Rail, Integration and Systems (RIS) Package and is responsible for managing a team of human factors specialists and ensuring HF is embedded effectively across the CRR system, covering HF requirements derivation, assessments, Issues Register maintenance, and input into complex integration challenges.

She previously held the Human Factors Lead role on the Cross River Rail – Tunnels, Stations and Development Package, where she was responsible for integrating human factors into the design of the tunnel and underground station infrastructure. She has also provided bid support as Human Factors Lead on the Logan to Gold Coast Faster Rail project.

Before joining Acmena, Keryn spent eight years as Principal Human Factors Adviser at Queensland Rail, where she was responsible for the QR safety management system and led Human Factors Integration across a wide portfolio of major programs including New Generation Rollingstock, Digital Train Radio Network, Vigilance Control System, Moreton Bay Rail Link, and the European Train Control System.

Keryn was responsible for developing and delivering industry-leading Rail Resource Management non-technical skills training programs for network control officers, train drivers, guards, and protection officers, and provided human factors support for rail accident and incident investigations.

Related Content: 

• Insight – Quantifying Human Reliability in Safety Analysis: How useful is it?
• Case Study – Cross River Rail 
• Services – Human Factors

 

Specialises in:

• Human Factors